For families and friends
You do not need all the answers to help someone you love. Here is how to start, what to do when they say no, and how to care for yourself too.
How to start the conversation
- Pick a calm, private time. Walking or driving side by side can feel easier than face to face.
- Say what you have noticed, kindly: "I have noticed you seem worn out lately, and I care about you."
- Listen more than you talk. You do not have to fix it.
- Ask directly if you are worried about suicide: "Are you thinking about killing yourself?" Asking does not put the idea in their head.
- Offer one small next step, like looking for a therapist together.
When someone says no
- Stay connected. Keep inviting them to things and checking in.
- Ask what would make it easier: a video visit, a different kind of provider, or going with them.
- Focus on what they care about, like sleep, stress, or work, rather than a diagnosis.
- Adults have the right to make their own choices, unless they are in danger.
- Learn your state's crisis options in advance, so you know what to do if things change.
If it becomes a crisis
Call or text 988 for advice, even if you are the one worried. If someone is in danger, call 911 and say it is a mental health emergency. See Get help now.
Care for yourself
- NAMI Family-to-Family is a free class for family members.
- Find family and caregiver support in your state.
- Your own feelings matter. A therapist or a support group can help you too.
Last reviewed: October 2026. Programs, phone lines, and rules change. Check with the program named on this page. Report outdated or wrong information.